Segmentation Customer Data Easily
Fin Garuda filters include Portfolio, State, City, Zip Code, History, Product Interest, Source of Enquiry and other demographic criterias.
Automated Data Allocation
Easy UI on Fin Garuda CRM to create logics for lead distribution. Tele-callers get leads on Web CRM Interface & field agents on Mobile CRM app.
Integrated with Omni-Channel Communication App
Call customer with 1-Click from 360° Customer Profile on Fin Garuda. Send SMS & Email. Customized WhatsApp messages in Hindi, English or any regional language.
Automated Follow-ups and Alerts
Get alerts and notifications on events such a broken Promise-to-Pay (PTP) or scheduled follow up calls.
100% Recording of all Call Interactions
All outbound and incoming calls for tele-calling team and Sales Team can be recorded, if required.
Monitor Agent Performance
Get complete visibility of call center & field agent activities on Fin Garuda Dashboard. Track LIVE Status of Payment Collection process.
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